State Farm® Insurance Agent Tito Resendez

"I was searching for a new insurance and came across Ms. Erica Talamantes at Harlingen Market days. I requested a quote and was contacted promptly. I was satisfied with the coverage and the rate I was given for my vehicle. I added a life insurance policy and received a discount for bundling and a drivesafe discount. Overall great encounters with all team member at the Tito Resendez Harlingen offices."

"Laura is the best. She’s the only one I like to talk to since she’s super friendly and knows what she’s doing. She’s also so positive and sweet. I wish I had more reasons to call her just so I can listen to her voice - in a non creepy way. Seriously y’all she’s so nice."

"Kassie lied to me about an online bill not going through then double charged me. And now I have to wait till they talk to corporate to make sure I’m “up to date” on payments. And ignored me when I asked if I could have the money they over charged me back. I literally have the receipts and bank statements. I usually never have issues but the girl I normally talk to was out of the office so here I am. So I’ve paid just under $1000 for one car in a week and they have to check if that’s sufficient. Will definitely be looking for other insurance options. Update: got off the phone just now and basically me being overcharged is my fault because I used two different cards. No attempts to try to make this right just blamed the customer. Can barely afford groceries and my State Farm “neighbors” made things so much worse for me this month. Literally in tears. Update 2: called back a 3rd time. Finally got offered a refund."

"Erica helped me with everything I needed 10/10 go with them they will help you save a lot $$$$"

"Great service! Will go bk highly recommended"

"Great! 5 stars! Appreciate your help Erica in reviewing all my policies. Thanks for taking your time with me. Thanks for your professionalism. J Velez"

"Erica has excellent customer service and very knowledgeable and efficient. She assisted me and my husband in getting life insurance coverage."

"I've been with State Farm 40 plus years, and I would never switch because everyone promises you a great deal until you have a claim:-("

"I've been with Tito Resendez for about 7 yrs now. That should say it all."

"If I could give less I could I have my home and cars with them and all I get is the run around . No straight answers . At first when they want your business all good and then they want to charge you more and more for no reason . When you call to get anwser everyone has a different response"

"Very happy with my policy! Erica was really helpful and knowledgeable and she provided me with great customer service! She answered all my questions I had! I highly recommend 100 %"

"Very straightforward process, not at all pushy, and enjoyable experience."

"Heather was friendly and informative of all discounts that were available for my family."

"Worked with Heather Garcia to get my policy set up and she was absolutely fantastic. Explained everything thoroughly and had me set up and ready to go in less than 10 minutes, exceptional service."

"My husband and I just bought our first house! Of course with that, along comes insurance. We went to State Farm in Harlingen to talk about what they could offer us at a price we could afford. Being able to say that were BLESSED to speak with Heather Garcia is an understatement! She was beyond knowledgeable with each question we had and if she didn't know the answer (cuz we asked some off the wall questions)she was able to look it up and give us an answer we could live with. Lol! She made one of the most nerve wrecking experiences as simple as it could be! If anyone is ever in the market for home and/or car insurance I HIGHLY recommend going down to talk to Heather Garcia about it! Tell her I sent you! 😉"

"Heather Garcia is very helpful and seems willing to do her best to keep me as a customer. Very professional."

"Spoke with Heather Garcia: She was very friendly and patient with all my questions. She took the time to explain everything thoroughly and tried to squeeze as many discounts as possible on my insurance policy. Thanks Heather!"

"The representative was very helped"

"Pam was such a great help. She went above and beyond. Very friendly. Thank you for all your help. I would definitely recommend Pamela to get any services started."

"Fast and friendly, very helpful.."

"I was approached on Saturday at an event about getting insurance thru state farm. I was advised that a rep would contact me on Monday and I thought ok don't think they will but oh well. Well Erica did contact me today and she was very helpful. she explained everything clearly where I was able to understand. She did the best she could to get me the cheapest rate for the most coverage needed. I am happy and now a customer with state farm. Thank you Erica for all your help. I look forward to being a State Farm customer for a long time."

"They are very friendly and willing to help. And they also gave me a great rate for my two trucks. Under $60 can’t beat that."

"Años con ellos, nunca me han fallado."

"Erica was a very knowledgeable in her information given. I would like to say she works above and beyond. I'm not currently a client with them but I do appreciate when there is a stellar agent that knows her product and is trying above and beyond to bring new in new clients. Honestly I'm contemplating switching just on knowing how well the customer service is thank you very much again Erica."

"Awesome service and rate plans. Erica Talamantes, my insurance agent went over discount that I qualified for. Erica also was very helpful and nice. I would recommend family members and friends."