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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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DTR Scientists Channel

January 16, 2026

5  out of  5
rating by DTR Scientists Channel
"I have used this agency for many years. As always when I call they are knowledgeable and I can accomplish what I need quickly. Amanda is an amazing representative. She’s helpful friendly, extremely knowledgeable I’m grateful for agents like her that can get whatever i need done because of her quickly understanding why I am reaching out.0"
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Viola Manzanares

January 15, 2026

5  out of  5
rating by Viola Manzanares
"You can’t go wrong with this State Farm agency. From the receptionist Celinda to the insurance accountant representative Erica. Erica’s knowledge and experience with insurance sold me."
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Cristobal Maldonado

January 14, 2026

5  out of  5
rating by Cristobal Maldonado
"Frank and Erica did a greatjob helping me file my claim and answered all My questions"
We responded:
"Thank you for your kind words! We're happy to hear that Frank and Erica provided excellent support while helping you file your claim and addressed all your questions. We appreciate your trust in our team!"
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Anita Arellano

January 14, 2026

5  out of  5
rating by Anita Arellano
"Came into the office and Erica did a wonderful job explaining things to me in a way I could understand and helped with my home insurance quotes."
We responded:
"Thank you for your feedback! We're glad Erica was able to clearly explain everything and assist you with your home insurance quotes. It’s great to know you had a positive experience with us!"
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Cruz Cardenas

January 14, 2026

5  out of  5
rating by Cruz Cardenas
"I had a great experience getting both life insurance with Laura and auto insurance with Laryssa. They were kind, professional, and very quick to help. The pricing was great, and the whole process was smooth and easy. I really appreciated how helpful and friendly they both were. Highly recommend!"
We responded:
"Thank you for sharing your wonderful experience! We're delighted to hear that Laura and Laryssa provided you with friendly, professional, and efficient service for your life and auto insurance needs. We appreciate your recommendation and are here to help anytime you need us!"
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Jim and Sarah Franz

January 13, 2026

5  out of  5
rating by Jim and Sarah Franz
"Cassandra Abrego has been a great help to us."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Cassandra Abrego was able to provide you with great assistance. We appreciate your business."
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Alnair

January 13, 2026

5  out of  5
rating by Alnair
"Kassie was so nice and helpful with updating my car policies and answered all my questions. Great service!"
We responded:
"We’re so happy to hear that Kassie made updating your car policies a smooth and pleasant experience! Providing clear answers and great service is what we aim for, and it’s wonderful to know she delivered. Thanks for taking the time to share your feedback!"
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Luis Garza

January 13, 2026

5  out of  5
rating by Luis Garza
"Laryssa she was very helpful and Tito Resendez State Farm Insurance office are Awesome"
We responded:
"Thank you for sharing your positive experience! We're glad to hear that Laryssa was so helpful and that the Tito Resendez State Farm Insurance office exceeded your expectations. Our team strives to provide outstanding service, and your kind words mean a lot to us. We look forward to assisting you again in the future!"
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SHEY

January 13, 2026

5  out of  5
rating by SHEY
"Thank you!! Cassandra!! for the best customer service experienced, very friendly and knowledgeable. You helped us saved money on car insurance. Couldn't be better. Highly satisfied 💜"
We responded:
"We truly appreciate your fantastic feedback! We are delighted to hear that she could assist you in saving money on your car insurance while providing friendly and knowledgeable service. Your satisfaction means the world to us, and we’re here anytime you need help or have questions. Thank you for choosing us!"
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Alejandra Estrada

January 13, 2026

5  out of  5
rating by Alejandra Estrada
"Amazing service! Laryssa was so friendly and knowledgeable! She did everything to make sure my family & I are taken care of. She explained the process and helped us switch from our previous insurance with no issues. Also, Kassie was super helpful and walked us through the life insurance process. Everyone took their time to answer any questions & kept in contact through it all."
We responded:
"Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Laryssa and Kassie provided you and your family with excellent support and guidance throughout the insurance process. Our team is dedicated to making everything as smooth and clear as possible, and it’s wonderful to know we achieved that for you. Please don’t hesitate to reach out if you have any more questions or need assistance in the future!"
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orly martinez

January 9, 2026

5  out of  5
rating by orly martinez
"Laryssa was amazing she helped me get the best rates for my home, my car and my new apple laptop recommend this office to everyone. everyone in this office is great and very helpful."
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Jayden Serna

January 9, 2026

5  out of  5
rating by Jayden Serna
"Pam Zuniga thank for your help very nice and explained everything to me thank you"
We responded:
"We really appreciate you taking the time to share your experience! We're delighted to hear that Pam Zuniga was able to help you and took the time to explain everything clearly. Providing excellent and friendly service is very important to us, and we're glad Pam made your experience a positive one. We truly appreciate your support!"
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DeeDee Deleon

January 9, 2026

5  out of  5
rating by DeeDee Deleon
"Cassandra was a big help when I called. Great customer service."
We responded:
"Thank you for your kind feedback! We're happy to hear that Cassandra was able to assist you and provide great customer service. We appreciate your support!"
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Harlingen Rentals

January 8, 2026

5  out of  5
rating by Harlingen Rentals
"Pamela Zuniga is great, always quick to respond and delivers excellent customer service every time!"
We responded:
"Thank you for the fantastic review! We’re so glad to hear that Pamela Zuniga consistently provides quick responses and excellent customer service. Your feedback means a lot to us!"
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Jeanette Robles

January 8, 2026

5  out of  5
rating by Jeanette Robles
"Amanda and Cassie were amazing to work with! They made transferring my insurance coverage to my new car quick, easy, and easy to understand. Super helpful and professional. Great experience overall."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Amanda and Cassie made your insurance transfer quick, easy, and stress-free. We appreciate your feedback and are glad you had a great experience with us!"
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Melissa Gomez

January 8, 2026

5  out of  5
rating by Melissa Gomez
"Erika was so thorough in explaining the claim process as well as other questions we had. She was very patient and understanding towards our concerns. Tito's team is always so kind!!!"
We responded:
"Thank you so much for your kind words, Mrs. Gomez! We're thrilled to hear that Erica and the team were able to support you with patience and clarity throughout the claim process. Please don’t hesitate to reach out to our office if you need anything in the future!"
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Oswaldo Castillo

January 7, 2026

5  out of  5
rating by Oswaldo Castillo
"Miss Laura Castillo is always very helpful and takes the time to educate and explain the policy in a way that there is absolutely no confusion on the policy!"
We responded:
"Thanks so much for your review! We’re really glad to hear that Laura takes the time to explain everything clearly and makes sure you fully understand your policy. It’s important to us that you feel confident and comfortable with all the details. We appreciate your business! "
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Lucinda Gavito

January 7, 2026

5  out of  5
rating by Lucinda Gavito
"I received excellent customer service from Pamela Zuniga regarding my auto insurance. She listened to me and understood completely what I needed and she addressed on the spot. I give her 5 Stars!!!"
We responded:
"Thank you for sharing your experience! We’re thrilled to hear that Pamela Zuniga provided you with excellent service and truly listened to your needs. It means a lot to us that she was able to address everything right away. If you ever need anything else, just let us know."
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Kyndra N. Martinez

January 7, 2026

5  out of  5
rating by Kyndra N. Martinez
""Hats off to Kassie Gonzales at Tito Resendez State Farm Insurance . They were patient and took the time to understand my specific needs, ensuring I got the perfect coverage. Their professionalism and responsiveness are top-notch. It’s a pleasure doing business with someone so conscientious!""
We responded:
"Thanks so much for the awesome review! Kassie really cares about making sure you get the right coverage, and we’re happy she could help. We appreciate you trusting us and look forward to working with you again!"
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Vanessa Martinez

January 6, 2026

5  out of  5
rating by Vanessa Martinez
"Definitely recommend getting with Laura Castillo, she was so helpful with my whole process! She’s was so nice and sweet and over all so helpful with any questions I had! 10/10 recommend!! Please stop by and she will help you to the best of her ability! Great customer service!"
We responded:
"Thank you so much for your kind words and recommendation! I’m thrilled to hear that Laura could help make your process smooth and answer all your questions. We are looking forward to helping you again in the future!"
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Sasha Loera

January 6, 2026

5  out of  5
rating by Sasha Loera
"Pam was able to offer me a great bundle deal. She had lots of patience with me , and all the details I was looking for on coverage. Highly recommend this office and Pam with her great customer service."
We responded:
"Thank you so much for your kind words and recommendation! We're so happy Pam could help you find a great bundle and answer all your questions. We really appreciate you recommending us and hope to see you again soon!"
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Rolando Vela

December 22, 2025

5  out of  5
rating by Rolando Vela
"Customer Service Manager Kassie Gonzales upgraded my insurance to include my truck. She took ownership of my request, and she made it happen. She provided 5 STAR customer service. Kassie made me feel as if I was a VALUED customer. Kassie is in a league of her own in terms of providing superb customer service!!! Please feel free to reach directly to her!!! I highly recommend Tito Resendez for your insurance needs!!!"
We responded:
"Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Kassie Gonzales provided you with exceptional service and made you feel truly valued. We pride ourselves on going above and beyond for our customers, and it’s wonderful to know that Kassie exemplified that. We also appreciate your recommendation of our office – we’re lucky to have such a dedicated team. If you ever need anything else, please don’t hesitate to reach out. Thanks again for choosing us!"
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Concepcion Naranjo De Aguirre

December 9, 2025

5  out of  5
rating by Concepcion Naranjo De Aguirre
"Friendly and very professional, Erica Talamantes was very patient with my mom and me."
We responded:
"Thank you so much for taking the time to share your experience! We’re so pleased to hear that Erica Talamantes provided you and your mom with friendly, professional, and patient service. We understand that insurance can sometimes be overwhelming, and it’s our goal to make the process as smooth and comfortable as possible for every customer. We sincerely appreciate your trust and kind words, and we look forward to continuing to support you and your family with all your insurance needs. "
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Mayra Gonzalez

December 9, 2025

5  out of  5
rating by Mayra Gonzalez
"From the onset introduction insurance information was clear and thorough all the way to the end. Erica is an asset to herself and to this company"
We responded:
"Thanks so much for the awesome feedback! We’re really happy to hear that Erica made everything clear and easy to understand from start to finish. She’s definitely a fantastic part of our team, and it means a lot that you took the time to recognize her hard work. If you ever have any questions or need help with anything else down the road, don’t hesitate to reach out. We’re always here for you!"
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Kay Darlene

December 9, 2025

5  out of  5
rating by Kay Darlene
"Erica was great! She listened to exactly what I was looking for, & gave me a great rate for my car insurance. She also included a great life insurance policy & insured my tech devices. I’ve been recommending her to everyone :)"
We responded:
"Thank you so much for your wonderful review and for recommending Erica! We’re delighted to hear that she was able to listen carefully to your needs and provide you with great rates for your car insurance, life insurance, and tech devices coverage. It means a lot to us that you’re spreading the word about our services. If you ever need anything else, we’re here to help!"