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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tadeo Rodriguez

Tadeo Rodriguez

August 6, 2024

5  out of  5
rating by Tadeo Rodriguez
"Erica helped me with everything I needed 10/10 go with them they will help you save a lot $$$$"
We responded:
"We're thrilled to hear that we could save you money, Mr. Rodriguez! Thank you for taking the time to leave us such a fantastic review. We strive to provide top-notch service and it's always great to hear from satisfied customers. Your feedback means the world to us!"
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Carlos Salazar

July 13, 2024

5  out of  5
rating by Carlos Salazar
"Great service! Will go bk highly recommended"
We responded:
"We're thrilled to hear you had a great experience! Thank you for choosing us and for your kind words! We look forward to serving you again soon! "
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John Velez

June 18, 2024

5  out of  5
rating by John Velez
"Great! 5 stars! Appreciate your help Erica in reviewing all my policies. Thanks for taking your time with me. Thanks for your professionalism. J Velez"
We responded:
"Thank you so much for your amazing review! Your kind words truly made our day, and we are so grateful for your support. We truly appreciate you taking the time to share the experience you had with Erica. Your feedback means the world to us! 😊"
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Nora Jimenez

June 7, 2024

5  out of  5
rating by Nora Jimenez
"Erica has excellent customer service and very knowledgeable and efficient. She assisted me and my husband in getting life insurance coverage."
We responded:
"Mrs. Jimenez! Thank you so much for your review on Erica! I am glad we were able to help both you and your husband find a life protection plan that is personalized for you both and fits your needs! "
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Andy Gonzales

June 3, 2024

5  out of  5
rating by Andy Gonzales
"I've been with State Farm 40 plus years, and I would never switch because everyone promises you a great deal until you have a claim:-("
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ImTheClay

April 24, 2024

5  out of  5
rating by ImTheClay
"I've been with Tito Resendez for about 7 yrs now. That should say it all."
We responded:
"Thank you so much for your review, that itself speaks volume! We all here at our agency truly appreciate your business and loyalty to us. "
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Aileen Garcia

March 12, 2024

1  out of  5
rating by Aileen Garcia
"If I could give less I could I have my home and cars with them and all I get is the run around . No straight answers . At first when they want your business all good and then they want to charge you more and more for no reason . When you call to get anwser everyone has a different response"
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Elizabeth Contreras

March 9, 2024

5  out of  5
rating by Elizabeth Contreras
"Very happy with my policy! Erica was really helpful and knowledgeable and she provided me with great customer service! She answered all my questions I had! I highly recommend 100 %"
We responded:
"I am so pleased to hear about your service and experience with Erica! Thank you so much for your time to review us! "
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Jorge Flores

February 16, 2024

5  out of  5
rating by Jorge Flores
"Very straightforward process, not at all pushy, and enjoyable experience."
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gracie gonzales garza

February 8, 2024

5  out of  5
rating by gracie gonzales garza
"Heather was friendly and informative of all discounts that were available for my family."
We responded:
"Thank you, Ms. Garza for your review! We are happy you had a great experience with Heather! "
Profile photo of Joshua Flores

Joshua Flores

January 29, 2024

5  out of  5
rating by Joshua Flores
"Worked with Heather Garcia to get my policy set up and she was absolutely fantastic. Explained everything thoroughly and had me set up and ready to go in less than 10 minutes, exceptional service."
We responded:
"Thank you so much, Mr. Flores for your review on Heather! She definitely goes out of her way to make sure our customers are covered with a policy personalized for them in a fast but thorough process! Thank you for trusting our office! "
Profile photo of Nicole Franks

Nicole Franks

January 22, 2024

5  out of  5
rating by Nicole Franks
"My husband and I just bought our first house! Of course with that, along comes insurance. We went to State Farm in Harlingen to talk about what they could offer us at a price we could afford. Being able to say that were BLESSED to speak with Heather Garcia is an understatement! She was beyond knowledgeable with each question we had and if she didn't know the answer (cuz we asked some off the wall questions)she was able to look it up and give us an answer we could live with. Lol! She made one of the most nerve wrecking experiences as simple as it could be! If anyone is ever in the market for home and/or car insurance I HIGHLY recommend going down to talk to Heather Garcia about it! Tell her I sent you! 😉"
We responded:
"Thank you so much for your review and congratulations on your new home, Mrs. Franks! We are all so grateful you and your husband decided to trust us with protecting one of your biggest investments in life! While insurance shopping for a new or existing home can be nerve wrecking, I am happy that Heather made this experience for you as simple as it could be! Feel free to reach out to us if you have any further questions, even the off the wall ones! "
Profile photo of Esmeralda Castillo

Esmeralda Castillo

January 5, 2024

5  out of  5
rating by Esmeralda Castillo
"Heather Garcia is very helpful and seems willing to do her best to keep me as a customer. Very professional."
We responded:
"I am so pleased to know that Heather took very great care of you, Ms. Castillo! Thank you for your review! "
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Christopher Aldape

December 20, 2023

5  out of  5
rating by Christopher Aldape
"Spoke with Heather Garcia: She was very friendly and patient with all my questions. She took the time to explain everything thoroughly and tried to squeeze as many discounts as possible on my insurance policy. Thanks Heather!"
We responded:
"Thank you so much for those kind words about Heather, Mr. Aldape! Heather, along with all our team members, are very thorough and informative to help make sure all our customers are getting the best rate possible personalized to them! Thank you so much for trusting us! "
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Esther Zuniga

December 1, 2023

5  out of  5
rating by Esther Zuniga
"The representative was very helped"
We responded:
"Helping out our customers with all their insurance needs is one way we like to thank you all for trusting us as your agent. Thank you, Ms. Zuniga for the review and please let us know how else we can help you more! "
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Y M

November 11, 2023

5  out of  5
rating by Y M
"Pam was such a great help. She went above and beyond. Very friendly. Thank you for all your help. I would definitely recommend Pamela to get any services started."
We responded:
"Thank you so much for your kind words about Pam. She loves going above and beyond for all the customers!"
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Enrique DeAnda

October 27, 2023

5  out of  5
rating by Enrique DeAnda
"Fast and friendly, very helpful.."
We responded:
"Thank you so much for allowing us the opportunity to speak with you, Mr. DeAnda! I am pleased to know that we were able to create a personalized policy just for you and you had a wonderful experience! Thank you for trusting us with your insurance needs! "
Profile photo of Rosie Gonzalez

Rosie Gonzalez

October 23, 2023

5  out of  5
rating by Rosie Gonzalez
"I was approached on Saturday at an event about getting insurance thru state farm. I was advised that a rep would contact me on Monday and I thought ok don't think they will but oh well. Well Erica did contact me today and she was very helpful. she explained everything clearly where I was able to understand. She did the best she could to get me the cheapest rate for the most coverage needed. I am happy and now a customer with state farm. Thank you Erica for all your help. I look forward to being a State Farm customer for a long time."
We responded:
"Wow, Ms. Gonzalez! I am glad you were able to talk to our licensed representatives at the Indoor Market Days and allowed us the opportunity to speak with you and get you the best rate possible! Erica, like all of my representatives here in the office, always strive to provide the best customer service to our customers as a thank you for being a customer with us. Welcome to the Tito Resendez State Farm family! "
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Carlos Sauceda

October 19, 2023

5  out of  5
rating by Carlos Sauceda
"They are very friendly and willing to help. And they also gave me a great rate for my two trucks. Under $60 can’t beat that."
We responded:
"Thank you, Mr. Sauceda for your feedback! My team is always so happy to assist all our customers! I am glad we were able to get you such an amazing rate that is personalized for you! "
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Cecilia Hernandez

October 1, 2023

5  out of  5
rating by Cecilia Hernandez
"Años con ellos, nunca me han fallado."
We responded:
"Muchas gracias, Sra. Hernández. Agradecemos su lealtad con nosotros y le agradecemos por confiarnos sus necesidades de seguro. "
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Andres Cardenas

September 28, 2023

5  out of  5
rating by Andres Cardenas
"Erica was a very knowledgeable in her information given. I would like to say she works above and beyond. I'm not currently a client with them but I do appreciate when there is a stellar agent that knows her product and is trying above and beyond to bring new in new clients. Honestly I'm contemplating switching just on knowing how well the customer service is thank you very much again Erica."
We responded:
"Thank you so much for your kind words about Erica, Mr. Cardenas! We really appreciate you allowing us the opportunity to speak with you about the different products we can offer to you that'll best fit your needs. Here at Tito Resendez State Farm, we aspire to go above and beyond for all of our customers, new and existing. We would love to welcome you to the State Farm family! "
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Javier Adames

September 23, 2023

5  out of  5
rating by Javier Adames
"Awesome service and rate plans. Erica Talamantes, my insurance agent went over discount that I qualified for. Erica also was very helpful and nice. I would recommend family members and friends."
We responded:
"Thank you, Javier for you review on Erica! She has excellent customer service and does make sure that our customers get every discount they qualify for! Thank you for recommending our agency! "
Profile photo of Liz Arredondo

Liz Arredondo

September 21, 2023

5  out of  5
rating by Liz Arredondo
"Erica is your way to go ALWAYS, best deals, best coverage ❤️"
We responded:
"Thank you for your kind words, Ms. Arredondo! Glad we were able to create a Personal Price Plan for you! "
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Norma Flores

September 21, 2023

5  out of  5
rating by Norma Flores
"Erica Talamates was professional and provided great service."
We responded:
"Thank you for your review, Ms. Flores! I am very pleased that Erica was able to assist you! Thank you for trusting us with your insurance needs! "
Profile photo of Rachel Armstrong

Rachel Armstrong

September 21, 2023

5  out of  5
rating by Rachel Armstrong
"Erica took great care of me and my needs. Tito’s agency has taken care of my family for years and I am so pleased with his team’s honest and transparent work. Erica was kind and quick taking care of me and my short deadline to make a switch back to them! Can’t recommend enough !!!!"
We responded:
"Ms. Armstrong, we really appreciate your loyalty to our agency and for trusting us for all your insurance needs! Taking care of our customer as efficient as possible is how we love to show our appreciation for our customers! "