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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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luis castellon

November 7, 2026

5  out of  5
rating by luis castellon
""Had a great experience working with Tito Resendez's office! Kassie provided exceptional service and made the process smooth and easy. Highly recommend!""
We responded:
"luis, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Tito Resendez and Team "
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C

November 6, 2026

5  out of  5
rating by C
"Got the best customer service with Laryssa n the best pricing on my auto insurance"
We responded:
"Thank you for the 5-star review of Tito Resendez’s team - we really appreciate your kind words! "
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Cecy Villarreal

November 6, 2026

5  out of  5
rating by Cecy Villarreal
"Kassie is great, very polite and helpfull."
We responded:
"Wow, thank you for the 5-star review, Cecy! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Sylvia Lopez

November 4, 2026

5  out of  5
rating by Sylvia Lopez
"Laura Castillo is a very patient and professional agent. I enjoyed working with her. She is very knowledgeable and thorough. We are pleased that she was able to help us out and saved us on our home and auto policies."
We responded:
"Thank you so much for the 5-star rating, Sylvia! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Tito Resendez "
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michael grayson

November 4, 2026

5  out of  5
rating by michael grayson
"Very good service"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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jessica figueroa

November 3, 2026

5  out of  5
rating by jessica figueroa
"Thank you Kassie for your immediate attention and quick service. She provided me with the information I was requesting on my policy without hesitation. I appreciate her attentiveness. Thank you Kassie!"
We responded:
"Thank you for the 5-star review, jessica! We’re proud to serve the Harlingen community and truly appreciate your support. "
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Caleb Longoria

November 2, 2026

5  out of  5
rating by Caleb Longoria
"The process was explained really well, the transition was easy, and the pricing was excellent. I want to thank Ariana and Cheyenne for making everything go smoothly."
We responded:
"Caleb, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Tito Resendez and Team "
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Alma

October 30, 2026

5  out of  5
rating by Alma
"I had a wonderful experience working with Laryssa! She made switching insurance easy and helped me save money without sacrificing great service. She was courteous, professional, and prompt throughout the entire process. She took the time to explain everything clearly, answered all my questions, and was open and honest every step of the way. I truly appreciate her excellent customer service and would highly recommend her to anyone looking for an insurance advisor who genuinely cares about helping her clients! Thank you Laryssa!!!"
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Rogelio Martinez

October 29, 2026

5  out of  5
rating by Rogelio Martinez
"Patient, thorough, clear and very professional. Answered all my questions and Kassie is very professional."
We responded:
"Thank you so much for your wonderful feedback of us here at Tito Resendez’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Tito Resendez’s Insurance Team "
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Herlinda Alvarez

October 29, 2026

5  out of  5
rating by Herlinda Alvarez
"Very pleased with help from Ariel Sanchez"
We responded:
"Herlinda, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Harlingen insurance team! - Your State Farm Agent, Tito Resendez "
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Jose Cruz

October 29, 2026

5  out of  5
rating by Jose Cruz
"Laryssa was helpful and knowledgeable and help me get the best rate"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Harlingen to know you had such a great experience with us. "
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Evelyn Mar

October 28, 2026

5  out of  5
rating by Evelyn Mar
"I had a great experience speaking with Amanda about my car insurance questions. She was very helpful, knowledgeable, and patient in explaining everything clearly. Thanks to her assistance, I was able to better understand my insurance options. I truly appreciate her excellent customer service!"
We responded:
"Thank you so much for the 5 stars, Evelyn! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Joe Marchan

October 28, 2026

5  out of  5
rating by Joe Marchan
"Great service and excellent guidance"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Harlingen to know you had such a great experience with us. "
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Mike Torres

October 27, 2026

5  out of  5
rating by Mike Torres
"Thank you for helping me obtain renters insurance at a great rate!"
We responded:
"Thank you so much for the 5 stars, Mike! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Ed Villarreal

October 25, 2026

5  out of  5
rating by Ed Villarreal
"Finding customer services is increasingly hard to find these days. With my dad currently ill in the hospital and my mom assisting with his care, I needed to talk to State Farm regarding the roof coverage of my parents' home and other insurance policies. Across two separate occasions, I was assisted by three team members: Amanda Villarreal, Areli Sanchez, and Kassie Gonzales. They were all very welcoming right from the start. I had numerous questions, and they sat with me with so much patience and they made sure I understood everything without ever making me feel rushed. They worked perfectly as a team, and it showed they genuinely cared about the customer. Just as my parents have done, I will happily continue doing business with them."
We responded:
"Thank you so much for the 5-star rating, Ed! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Tito Resendez "
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Michael Hooper

October 22, 2026

5  out of  5
rating by Michael Hooper
"Cheyenne provided professional advice and offered options for my vehicle insurance coverages and plans. She was attentive, an active listener, personable, knowledgeable and never overbearing. A great experience. Highly recommend if you are looking for insurance policies."
We responded:
"Thanks so much for the fantastic rating, Michael! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Carlos Reyes

October 22, 2026

5  out of  5
rating by Carlos Reyes
"I had a great experience with Mike Plata at Tito Resendez State Farm. He was professional, knowledgeable, and took the time to answer all my questions and make sure I understood my coverage. He made the whole process quick and easy. Highly recommend asking for Mike Plata if you need insurance help!"
We responded:
"Carlos, thank you for the amazing review! Our Harlingen insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Tito Resendez, your State Farm Agent "
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Teresa Lopez

October 21, 2026

5  out of  5
rating by Teresa Lopez
"Mike Plata has been an excellent insurance agent that has helped us tremendously. I will definitely tell my friends about him."
We responded:
"Teresa, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Tito Resendez and Team "
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Joe Castillo

October 16, 2026

5  out of  5
rating by Joe Castillo
"Laura was really professional and helped me save on my auto insurance, so happy with my new coverage"
We responded:
"Thank you for the 5-star review of Tito Resendez’s team - we really appreciate your kind words! "
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Linda Ramirez

October 13, 2026

5  out of  5
rating by Linda Ramirez
"I am very satisfied with the service I got from Cheyenne. Great customer service & the staff friendly & attentive."
We responded:
"Hi Linda, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Tito Resendez’s team.  Please reach out to us if any questions come up!  - Tito Resendez’s Insurance Team "
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D Bujanos

October 8, 2026

5  out of  5
rating by D Bujanos
"Good afternoon went in to add a vehicle to my policy Areli Sanchez was very helpful in adding it to my policy and also had changed my phone # as I requested. Very pleased with the service. 🙏"
We responded:
"Thanks so much for the fantastic rating, D! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Alma Costilla

October 8, 2026

5  out of  5
rating by Alma Costilla
"Laura help us bundle our cars and home together all in one easy payment. Great choice and very helpful with our insurance."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Robert Gloria

October 6, 2026

5  out of  5
rating by Robert Gloria
"Amazing customer service, they are always so helpful and courteous. Arik did an amazing job assisting me with my policy."
We responded:
"Thank you so much for the 5-star rating, Robert! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Tito Resendez "
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bmx lifestyle 233213

October 6, 2026

5  out of  5
rating by bmx lifestyle 233213
"Came to office and Areli was very helpful with my account"
We responded:
"bmx, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Harlingen. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Tito Resendez and Team "
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JAVIER G. PUENTE.

October 5, 2026

5  out of  5
rating by JAVIER G. PUENTE.
"Arik did an awesome job."
We responded:
"Thank you so much for the 5 stars, JAVIER! We truly appreciate your feedback and are always happy to help whenever you need us. "